Lori Thorne

28 Christopher Ct Apt 4
Saint John, NB
E2K 4L5

(506)642-6226 (H)

lorithorne@hotmail.com

Highlight of Skills and Experience

Two year background in tutoring and teaching English to foreign students
Great analytical skills and background in academic research
Five years telemarketing experience
Competent in both WordPerfect and Microsoft Word
Good command of the French language
Enjoy working with people

Employment History

1998-1999	Direct Marketing Agent
	Newtel Communications, St. John's, Newfoundland (709)739-3666 Provided product information to customer base via telephone Participated in outbound marketing campaigns with the objective of selling various telecommunications equipment or services Handled customer inquiries and complaints Always enthusiastic and motivated to provide excellent customer service
1998-1999	Waitress
	Taj Mahal Restaurant , St. John's Newfoundland, (709) 576-5500 Provided excellent service to customers both in a fine dining and in a buffet-style atmosphere Prepared and served alcoholic beverages Responsible for cash, credit and debit, as well as nightly deposits Carried out duties in a proficient manner in often fast-paced and stressful situations
1998	Researcher
	Community Services Council St. John's Newfoundland (709) 753-9860 Studied the employment-related resources available for youth in Newfoundland and Labrador Compiled an inventory of these resources, which was published in limited circulation Member of a team whose objective was to build a basis for a Youth Institute for Newfoundland and Labrador to help improve the status of youth employment Assisted in hosting numerous meetings and round table discussions with members of the community
1993-1998	Telemarketing Research Staff
	Omnifacts Research, St. John's, Newfoundland (709) 754-2442 Conducted telephone surveys throughout Canada Conducted in-person marketing research interviews in such location as shopping malls, specialty shops, and on the street Adept in dealing with all manners of persons and problems in a competent, yet courteous fashion
1997	Information Officer
	Community Services Council , St. John's Newfoundland, (709) 753-9860 Co-editor of a province-wide directory of non-profit services Manager of an Information Referral Centre Contacted and collected descriptions of 1200 non-profit operations Coordinator of information dissemination on the non-profit services available within Newfoundland and Labrador
1996	Childcare Worker
	Happy Times Preschool , St. John's, Newfoundland, (709) 753-2406 Assistant to director of preschool Provided childcare to children from ages six months to 8 years

Education

1998	Graduation from Memorial University with a Bachelor of Arts in Linguistics and French
1998	Certificate of successful completion of third level French Language Program at the Universite de Quebec a Chicoutimi
1992	Graduation, with Honours, from Holy Trinity High School

Special Achievements and Publications

1996-1997	Dean's List honours for outstanding academic achievement
1997	Publication of the 7th edition of The Directory of Non-Profit Services for Newfoundland and Labrador
1995-1996	Participated in seven month international youth exchange program between Canada and Indonesia, Canada World Youth, as the Atlantic Canadian representative.

Volunteer Experience

English tutor for foreign students studying at Memorial University
English teacher and tutor for young children in West Kalimantan, Indonesia
Assistant recreation director at an extended care facility for seniors in B.C.
Assistant childcare worker at a daycare institution in British Columbia
Church parish representative on a Bosnian refugee committee

References

Available upon request.

Please send comments, questions, suggestions or just a general hello to:
Colin at cgreene@nb.sympatico.ca
AND/OR
Lori at lorithorne@hotmail.com

This page last updated October 17, 1999.